None of it is trueHSI advertisements are also false. Angry & Frustrated. They also work with Monterrey Financial, which is the resort collection. We snorkeled right off the beach using our own equipment but you can use their stuff an hour each day free of charge. claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket., We have had our membership for 4 years and have had nothing but difficulty in making reservations. 20 Up-and-Comers to Watch in the Royal Elite Vacation Club Complaints Industry Elite As may be imagined, legally a simple email is not enough for the cancellation of a contract, like when a contract is made, to rescind also need to sign certain documents to release any of the parties on the obligations assumed by contract. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. When you book through the regular tours operator or travel websites you are quoted various levels of access (standard, Select, Adults Only, etc) but never Royal Elite, this is the highest upgrade afforded only to Royal Elite members or their booked guest. The process took 1 week. After our first night we woke up flooded! Royal Elite Vacation Club. Great work environment, decent pay. It was an old and destroy room with dirty mirrors and repaired roof. 3203, 3204, 3205 However, since, No written confirmation that our contract was canceled.. Indulge in a massage, a body wrap, and reflexology at the onsite spa. Well, that is what the scam is. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They convince you to try it out. Here are the benefits ans perks when you book with us. We started to deep-dive into the contract clauses and our big surprise was that we found the following discrepancies between what was stated to versus what was in the contract: They acknowledge that we canceled within 5 business days. Royal Elite Vacation Club complaints: Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Mexican Timeshare Solutions is a legitimate company that assists timeshare owners who feel they were scammed by fraudulent salespeople, like the Royal Elites salesperson. 2022 All content rights reserved by Royal Elite. They acknowledge that we canceled within 5 business days. Royal Holiday Club es un programa de afiliacin a un club de vacaciones con sede en Mxico. Find out how we combat fake reviews. Thank you for recognizing the efforts of our wonderful staff, I will definitely extend your regards to Daniel Perez, we are proud to have him in our team.Kindest wishes, we treasure your positive comments, and hope to have the pleasure of seeing you again, on your next trip.Warm Regards, Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. Royal Elite Vacation Club also opens the door for members to take advantage of a network of more than 6,000 exclusive tourist destinations worldwide through our RCI aliance. My onlyComplaint is the room service food. www.sandos.com. Nothing about the membership that is represented to people at the timeshare presentations is true. We received a quick response from Royal Elite and the process was started. Nothing about the membership that was represented to us has been true. Whats great about the site is that everything Works properly so you dont feel like your getting scammed by the experience. It is possible to get rid of Royal Elite Sandos Resorts timeshare. It seems they have a hotel policy to make you wait and come back for the dinner. do a google research on Royal Elite. What I liked about the resort is its kid friendly, or adult fun. from Mexico: (984) 873 4493, Telephone No. 4248 / 4278 Find the closest pet friendly vacation rentals nearby. This complaint was posted by a verified customer. REQUEST A QUICK QUOTE a whole new world of vip treatment Royal Elite Vacation Club Review of Sandos Playacar Reviewed February 8, 2016 We have stayed at Sandos Caracol twice and Sandos Playacar once and decided it was time to look into the Royal Elite Club because we will be coming back! Share your photos and videos with others to prove the truth of your words. My husband and I stayed with Sandos for a week with about 35 friends for a wedding. We have stayed in the adults only section and have taken our family staying in the family section. 4248 / 4278 But the good news is that they are avoidable. Taking it slow and knowing what you want . We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. Find out how we combat fake reviews. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. Don't be stupid as we were. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. If you have any other questions about timeshare cancellation in general, feel free to get in touch. Mexican law is clear. We knew the sales person was most likely misrepresenting information. * From Mexico: [protected] We also ensure all reviews are published without moderation. When it comes to family, time spent together is priceless, In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo, Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthrough. Thereby we want to the lobby and the manager told us we can get one in 30 minutes. Here are 8 tips for writing great reviews. We already have a timeshare but were thinking of selling it and though this might be a good replacement. See what the Royal Elite benefits are. from Mexico: (984) 873 4494, Telephone No. You can learn more about why escrow is important here. No matter how good a reputation Sandos Resorts has, such consumer experiences are definitely a blight on their name. For example: As you may notice, this address is in fact a GMAIL account, not a Sandos account. The staff have a base salary but work is based on commissions which makes it a competitive work environment which is fun and fast paced. The salespeople are deceitful and they make up whatever they need to do in order to make the timeshare sale. from any other country: +52 (984) 873 4492, Email address:customerservice@royalelite.com, Telephone No. Royal Elite works with Rental Companies as Royal Elite Exchanges, Elite Equity Transfers, Premium Timeshare Depot and Sierra Rentals and Resales. They acknowledge that we canceled within 5 business days. If you are not happy, you can cancel. Review tags are currently only available for English language reviews. I have also experienced a very poor service. -we did not get 4 SANDOS weeks as sold to us during the arrangement and according to what Richard Quinones assured Suggested companies are based on peoples browsing tendencies. From one, entitled Beware of Royal Elite sales persons: Similarly, the Royal Elite Vacation Club Complaint Board and ComplaintsBoard pages do not have aggregate ratings, but there are several noteworthy reviews and complaints that we thought were worth investigating: Finally, we found a well-written post on a blog called CreativIndie, BEWARE: The Sandos Mexican Timeshare Scam that went in-depth as to the entire Royal Elite experience, the kinds of problems that typically arise, and why they are such significant problems. If not, dont sign the contract only to bad mouth the vacation club later on. It has now been almost 5 months and I am losing faith they will ever pay me back. what someone else convinces you that you want is the best way to avoid any kind of scam. Also a co-worker has a membership with Royal Elite Vacation Club and has no trouble using her membership. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. We had no problems and received our full refund within a few weeks. Sofia Rovira and Eduardo Achaval were a pleasure to work with and did a fantastic job making us feel welcome! Stay in the best suites in 9different Sandos Hotels and Resorts located throughout Mexico and Spain. We compared the lowest prices from 12 websites, We compared the lowest prices from 16 websites, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 19 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 21 websites, We compared the lowest prices from 18 websites, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 17 websites, Nickelodeon Hotels & Resorts Riviera Maya, We compared the lowest prices from 11 websites, Holiday Inn Express & Suites Playa del Carmen, an IHG Hotel. They offer you a membership in the understood that they will sell your old timeshare and by doing this you are going to be able to keep your Royal Elite timeshare with the money they provide from your old timeshare. Its advertisements are also false. Royal Elite Vacation Club Interviews Experience Positive 100% Getting an Interview In Person 67% Employee Referral 33% Difficulty 1.7 Average Hard Average Easy Dec 20, 2018 OPC Interview Anonymous Employee in Cabo San Lucas Accepted Offer Positive Experience Easy Interview Application I applied in-person. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. -we were told that this purchase can be seen as an INVESTMENT, assured by Richard Quinones, in the sense we will be making profits and we will be able to sell and rent our weeks with ease through their brokers They promise that you would be able to rent back your weeks, but you cannot find a company to rent your weeks, you cannot get hold of anyone from RCI to exchange your weeks either. We wish to accelerate the use of our weeks but, In addition at our last holiday the resort was crowded and noisy. Because by then you are out of the 5 business day period. customerservice1@royalelite.com One year later when we attempted to book the unit we were sold, we were told that unit does not actually exist at that resort. They work along Mexico under the name of Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos and Royal Elite Exchanges. * From Canad/Usa: [protected] Ext. One technique that is practiced by these companies is to use an email format similar to that of the Sandos and/or Royal Elite staff. My name is Diana Davila, Customer Service Manager of Royal Elite Sandos Hotels. When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Pros 4248 / 4278 We brought a 10 year membership from Royal Elite. When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We knew the sales person was most likely misrepresenting information. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite. from any other country: +52 (984) 873 4493. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. The benefits of Royal Elite Vacation Club membership are seemingly endless. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I have heard that it is a nightmare to reserve with REE. We already have a timeshare but were thinking of selling it and though this might be a good replacement. 3208, 3207, 3213 By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. This will allow us to identify any dubious companies, notify our members in advance in order to avoid these scams in the future and to start legal actions against this companies. We purchased a membership for a studio unit at Sandos Caracol in 2011. * From everywhere: [protected] Ext. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. I iwll fight this to the end and let you know ho wit goes from here on in. * From Mexico: [protected] We are very happy to know that we managed to exceed your overall expectations in such a way that you plan to visit us again. I have been struggling to get this from REE and Sandos only to be told that I have to pay the remainder of the downpayment to get registered with REE. Be very careful when dealing with this company! Instead we changed to another hotel at the third day since it was unbearable. You can book at any of the Sandos resorts. Unfortunately, there are lots of timeshare purchasers who dont know about the rescission period, and they realize they cannot afford the timeshare after this period has expired, which makes the timeshare cancellation more difficult, but not impossible. Los clientes que se registran para ser miembros del club, supuestamente tienen acceso exclusivo a ofertas especiales en ms de 180 propiedades de complejos tursticos en los Estados Unidos, Mxico y el Caribe. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. We're travelling down south several times each year so this was for us a good opportunity on a long term basis. I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you and your family again in the future. Desde Mexico: [protected] A free inside look at company reviews and salaries posted anonymously by employees. The other part of the scam is that they hope most people do not realize that they were lied to until they try to use their vacation club. As a Royal Elite Vacation Club member you will stay in the most luxorious suites in whichever resort you choose for your vacation. Please don't be fooled by the prospect of being able to rent your weeks back, this is not the case. Beware! Stay at another hotel. Their vacation club is unethical. You have access to every part of the resort and are offered better quality alcohol. Royal Elite Vacation Club also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an unlimited number of tourist destinations. Not so. By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. It has been a few weeks and still no refund. 2023 Trustpilot A/S. And always look for a timeshare exit company that allows you to pay using escrow, so that they dont get paid until you are completely satisfied. If you are not happy, you can cancel. We canceled within 5 business days. As soon as I have more information, I will be passing the matter over to whoever can help us to ensure that no other family is taken in by this scam! after reading all this i feel really stupid that i did not do so before signing for this deal especially since i ad my ipad with me at the meeting would have been easy but no like everyone else i just believed all the hype and sign a check six month later i want to book my next vacation and its not really going as plan Family staying in the best suites in 9different Sandos Hotels it seems they have a timeshare were. Our own equipment but you can cancel to every part of the Sandos and/or Royal Elite of the Sandos.. Or distributed in any way were a pleasure to work with Monterrey Financial, which is the is... You wait and come back for the dinner are definitely a blight on their name in Cancun Mexico! 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